Privacy Policy
At City Hand Therapist, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us.
1. What Information We Collect
When you visit our website or use our services, we may collect the following information:
- Your name and contact details (email, phone number)
- Appointment and inquiry details
- Health information you provide to us for treatment purposes
- Website usage information (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
- Book and manage appointments
- Provide hand therapy services
- Respond to your inquiries or requests
- Improve our website and services
- Comply with legal and regulatory obligations
3. How We Protect Your Information
We take appropriate steps to keep your information safe, including:
- Storing data securely
- Limiting access to authorised staff only
- Using secure systems and tools for communication and record-keeping
4. Sharing Your Information
We do not sell your personal information. We may share your information:
- With health professionals involved in your care (with your consent)
- With service providers who help us run our business (e.g. IT providers)
- When required by law (e.g. for public health or legal compliance)
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access your personal or health information
- Request corrections if any details are inaccurate
- Ask how your information is being used
To make a request, contact us at:
6. Website Cookies
Our website may use cookies or similar technologies to improve user experience and collect anonymous analytics data. You can control cookie settings in your browser.
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
City Hand Therapist
City Hand Therapist
Two Great Locations !
Auckland CBD
Level 9 Swanson House
12-26 Swanson St
Auckland City
Open: Mon, Tues, Thurs and Friday